Shipping and Return Policies
All products are handcrafted, and made in small batches. So it takes a bit more time for orders to be processed and shipped.
Current turn around time: 7-10 business days
Due to current shipping delays from the Covid-19 pandemic, I can't guarantee arrival dates. If you are hoping to get your order by a specific date, I recommend using the USPS Priority Mail option, and allowing up to 4 days for it to arrive. USPS 1st Class can take up to 10 days to arrive within the continental US.
Local Pickup
While I can no longer offer delivery, folks that are within the Orlando/Central Florida area are more than welcome to pick up their orders. Please note that local pick up does not change the order processing turn around time.
To do local pick up, just check the "local pickup" box during checkout. I'll send you an email when your order is ready with instructions on how to arrange pick up.
Pick ups can be done Mon - Sat, excluding holidays.
Returns
Because of the nature of the product, I cannot accept returns. However, if something arrives damaged or in a condition that's not as described, please contact me as soon as possible at: doomwitchsoaps [at] gmail.com.
Please remember that all products are handcrafted, so there may be minor differences in color and pattern from the image or previous product orders.
If you have any questions or concerns about your order, don't hesitate to reach out via email or through the contact page!